Are you specialist material?

Vacancies

Loomis is always on the lookout for talented people to work in a wide variety of roles.

We currently employ over 2500 staff throughout the UK and, as you would expect, being part of a large and reputable company means working for a professional organisation with high standards and a commitment to its employees.

We offer interesting job opportunities for responsible people with integrity, offering a competitive benefits package and the opportunity to develop within a world class company.

Current vacancies are listed below, but if you’d like to register your interest in working with Loomis please send us your CV.


Drivers / Guards Required

Loomis is currently seeking applications for a number of Driver/Guard roles for the following branches;

  • Aberdeen
  • Birmingham
  • Carlisle
  • Dagenham
  • Dunstable
  • Edinburgh
  • Elgin
  • Glasgow
  • Heathrow
  • Liverpool
  • Maidstone
  • Newcastle
  • Norwich

The main purpose of the role is to ensure the safe handling and transportation of all customer and company goods, whilst maintaining excellent levels of customer service.

Key Responsibilities:

  • To complete a vehicle check prior to any run, ensuring the vehicle is in working condition in accordance with legislation and Company Policy.
  • Complete the route as directed and as efficiently as possible.
  • To check all collections and deliveries for accuracy and complete all relevant documentation.
  • To provide a courteous service to all customers, both internal and external to the Company.
  • To partake in any developmental training as required by the company for the role.
  • To carry out any other relevant duties as requested by the Line Manager to ensure the effective performance of the Depot Operation.
To apply please ring our central recruitment hotline 0115 964 5144, where we will undertake a pre-screening mini interview. All applicants for driving positions should have held licenses for a minimum of three years. In addition all positions will be subject to a ten year check - inclusive of credit and security screening. Anyone with current or expired CCJ's need not apply.
 
If you are successful you will then be sent a full application pack together with details of the Company Vetting procedure. The hotline will be manned between the hours of 8.30am and 5pm Monday to Friday inclusive.
 
Outside those hours there will be an answer machine where you can leave your details and a member of the team will return your call.

Internal Auditor

In order to meet the demands of the business we are looking to strengthen our internal audit team and to appoint an additional Internal Auditor. 

The individual will help provide national audit coverage however to support our existing audit structure the ideal candidate would be based in the South.

Reporting directly to the Head of Audit and Business Continuity, you would be responsible for planning and completing audits across all business areas of Loomis including, Transport, Cash, SMO and Head Office functions.

The role will also involve following up on audit to ensure that issues identified have been closed out to a satisfactory standard and to provide support and guidance to branches and centres with respect to procedural compliance.

The ideal candidate will have a good knowledge and understanding of procedures and ideally will have experience of completing audits and investigations to a high standard.

The ideal candidate will be confident, have first class communication skills, be methodical and have good computer and administration skills. Will be able to work as part of a team and also have the ability to work under their own initiative. 

Personal mobility and a flexible approach are essential, therefore a company car will be provided to enable the successful applicant to fulfil the role. All applicants should therefore hold a full UK driving licence.

Applications should include an up-to-date CV along with a cover letter including details as to why you believe you are the person for one of these roles. Please include details of availability and current notice periods within the cover letter. 

Applications in respect of these positions should be made in writing to: Mel Plant, Head of Audit and Business Continuity, Loomis UK Limited, 1 Alder Court, Rennie Hogg Road, Nottingham, NG2 1RX UK.

 
Closing date for applications: 26th September 2014

Service Delivery Manager

Reporting to the Head of Service Management Operations and with significant travel as part of the role.

This individual will be responsible for managing operational and financial performance across a very large client group, heading a small team dedicated to the monitoring and evaluation of performance across all functional areas of the business. Including Transport, Technical and any other services provided for the customer by either Loomis or a partner organisation. This role will use data supplied to ensure adherence to process and to drive performance to enable consistent delivery of Service Level Agreements and any associated KPI’s.

Problem resolution and complaint handling across all areas of the business related to the customers contract as well as preparation and dissemination of Incident Reviews including management of all action logs and  Service Improvement Plans as appropriate. This role will also have overall responsibility for the quality and effectiveness of Coordination of the account being managed. This will require the monitoring development and delivery of training for the Coordination team via the Team Leader of the client dedicated team and ensuring there is resilience within the team by liaising with the Head of SMO to develop a cross training plan amongst other teams.

The individual will take full responsibility for the accuracy and appropriateness of the MI suite developed and delivered to the customer. Developing and revising this suite as appropriate in line with customer and business requirements, this will include narrative and analysis of data to contextualise performance. The individual will also be responsible for proactively generated action plans for foreseeable service impacts, such as sporting events, planned road closures and protests as well as real time management as unforeseen events such as civil disturbance.  To ensure that this planning is holistic the individual must create a mechanism for ensuring that their work is covered during periods of absence by their team and will need to create robust handover plans including all appropriate resolution matrices. There will be an occasional requirement for weekend or Bank Holiday working. The successful candidate will have a track record of delivering exceptional service levels via effective communication and influencing and will have experience in this role or a similar role.

Applications should include an up-to-date CV along with a cover letter including details as to why you believe you are the person for one of these roles. Please include details of availability and current notice periods within the cover letter. 

Applications in respect of these positions should be made in writing to: Russell Follows, Head of Service Management Operations, Loomis UK, 28 Verey Road, Woodside Industrial Estate, Dunstable, LU5 4TT.

 
Closing date for applications: 26th September 2014

Operations Performance Manager

Reporting to the Head of Service Management Operations and working within a small team based at our Dunstable offices.

This individual will be responsible for the monitoring and evaluation of performance across all functional areas of the business. Including Transport, Technical and Forecasting as well as being a first point of contact for unaligned activities. There will also be a key responsibility for monitoring the accuracy of invoicing and ensuring the timely resolution of invoicing queries, as well as helping supporting the billing team develop appropriately inclusive billing solutions.

Problem resolution and complaint handling across all areas, again including Transport, Technical and Forecasting as well as preparation and dissemination of Incident Reviews including management of action log from the incident as appropriate. This role will also have overall responsibility for the quality and effectiveness of Coordination of the account being managed. This will require the development and delivery of training for the Coordination team, document control and training review, as well as management of contingency for the team by regularly reviewing cover arrangements and developing cross training.

The individual will take full responsibility for all reports developed and delivered to the customer. This will include scoping reports and ensuring appropriate distribution lists are maintained. The internal MI suite will also be the responsibility of this role to ensure that the information is aligned and accurate.

The role is essentially an office based role, although the individual will need to attend meetings as appropriate with the customer. The individual will also be responsible for ensuring that their work is covered during periods of absence by their peer group, they will therefore also need to be able to provide cover for others accounts during their absence. There may be a requirement for weekend or Bank Holiday working from time to time and the individual will be responsible for ensuring that their work is covered during lieu times incurred by covering these periods.

Applications should include an up-to-date CV along with a cover letter including details as to why you believe you are the person for one of these roles. Please include details of availability and current notice periods within the cover letter. 

Applications in respect of these positions should be made in writing to: Russell Follows, Head of Service Management Operations, Loomis UK, 28 Verey Road, Woodside Industrial Estate, Dunstable, LU5 4TT.

 
Closing date for applications: 26th September 2014

Customer Contact Strategy Manager (1 year Fixed Term Contract)

Reporting to the Head of Service Management Operations and with a wide brief to design, develop and implement all technological solutions required to deliver ongoing development of Service Management Operations within Loomis UK.

This will include but not be limited to, CRM, Telephony, CCS self service functionality and Bank Holiday service change protocols. It will include the drive to create an holistic and future proofed solution of managing and monitoring customer queries.

The role will focus heavily on the consolidation of the current multi channel access strategy into a more cohesive and resilient plan and will see the postholder engage with service providers, internal stakeholders and senior management in developing appropriate solutions.

This role will be heavily involved in leading on projects such as self service cash and coin ordering, telephony and email integration, both via Microsoft dynamics and a call blending approach to work volumes. Success will be measured via delivery of defined objectives and the development of key synergies that enables improved productivity and more transparent and immediate MI solutions that can drive both Customer Service and Operations. The successful applicant will have experience of Customer Service Delivery and preferably have a good knowledge of CRM technology, Telephony and other CS Technology.

This role will initially be a fixed term contract of one year.

Applications should include an up-to-date CV along with a cover letter including details as to why you believe you are the person for one of these roles. Please include details of availability and current notice periods within the cover letter. 

Applications in respect of these positions should be made in writing to: Russell Follows, Head of Service Management Operations, Loomis UK, 28 Verey Road, Woodside Industrial Estate, Dunstable, LU5 4TT.

 
Closing date for applications: 26th September 2014

Project Desk Coordinator – Fixed Term Contract

Initially for a 9 month fixed term period. This role will provide coordination of all project tasks into the Business Improvement & Implementation Team, including control of project log and all MI outputs relating to project achievement.

The Project Desk Coordinator will undertake a range of tasks including updating project plans, day to day administration of projects as directed by the Improvement and Implementation Managers, arranging meetings, booking venues, minute taking and representation of the team at meetings as required.

This role will be heavily involved in preparatory work for projects such as scoping, process mapping and other business improvement activities, reporting to the Head of Service Management Operations, the role will be the primary support for the Implementation and Improvement Team and will have to deliver work to the levels set by this team.

Applications should include an up-to-date CV along with a cover letter including details as to why you believe you are the person for one of these roles. Please include details of availability and current notice periods within the cover letter. 

Applications in respect of these positions should be made in writing to: Russell Follows, Head of Service Management Operations, Loomis UK, 28 Verey Road, Woodside Industrial Estate, Dunstable, LU5 4TT.

 
Closing date for applications: 26th September 2014

Service Management Coordinators x 3 Dunstable

We have vacancies for Service Management Coordinators working at our Dunstable offices.

Working within a fast paced b2b customer focussed environment you will coordinate a portfolio of customers, being the named account contact for all customer queries and requests, including both ad-hoc and standard reporting.  You will provide the communication between the customer and the organisation across a number of departmental functions ensuring that service levels are met and that the customer’s expectations are exceeded.

You should have a track-record in offering exceptional levels of customer care and have a deep commitment to continuous improvement and excellent service delivery. You will have the ability to manage and prioritise your daily workload, a strong sense of ownership of customer issues, effective communication skills, both written and verbal with attention to detail and high levels of accuracy.

Applications should include an up-to-date CV along with a cover letter including details as to why you believe you are the person for one of these roles. Please include details of availability and current notice periods within the cover letter. 

Applications in respect of these positions should be made in writing to: Russell Follows, Head of SMO, Loomis UK Limited, 28 Verey Road, Woodside Industrial Estate, Dunstable, LU5 4TT.

 
Closing date for applications: 26th September 2014

Customer Service Representative - Dunstable

We have a vacancy for a Customer Service Representative at our Dunstable Offices.

Working as part of a small team dealing with high volume transactional calls you will provide a professional customer-facing service for the business. Duties include receiving customer orders over the telephone, and data inputting these orders. There are also additional data entry and admin tasks which require attention to detail and high levels of accuracy.

Applications should include an up-to-date CV along with a cover letter including details as to why you believe you are the person for one of these roles. Please include details of availability and current notice periods within the cover letter. 

Applications in respect of these positions should be made in writing to: Russell Follows, Head of SMO, Loomis UK Limited, 28 Verey Road, Woodside Industrial Estate, Dunstable, LU5 4TT.

 
Closing date for applications: 26th September 2014

Contact Details

Loomis UK Ltd,
1 Alder Court,
Rennie Hogg Road,
Nottingham,
NG2 1RX


Use the dropdown below to visit other national Loomis websites