We have exciting opportunities for Service Management Coordinators based at our Dunstable Office.
The roles report to a Service Management Team Leader and is responsible for coordinating a portfolio of customers, being the named account coordinator for all customer queries and requests, including both ad-hoc and standard reporting.
You will provide the communication between the customer and the organisation across a number of departmental functions ensuring that service levels are met and that the customers’ expectations are exceeded.
You should have a track-record in offering exceptional levels of customer care and have a deep commitment to continuous improvement and excellent service delivery.
You will have the ability to manage and prioritise your daily workload, a strong sense of ownership of customer issues, effective communication skills, both written and verbal with demonstrable attention to detail and a high level of accuracy.
Applications should include an up-to-date CV along with a cover letter including details as to why you believe you are the person for one of these roles. Please include details of availability and current notice periods within the cover letter.
Applications in respect of these positions should be made in writing to: Russell Follows, Loomis UK, 28 Verey Road, Woodside Industrial Estate, Dunstable, LU5 4TT
Closing date in respect of these positions is 11th April 2014